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SAP Knowledge Base Article - PreviewSymptom
You work with ITSM Incident Management. You have configured DEFAULT automatic creation policy, but you want at the time manual creation of incidents.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
ERMS, Inboud, Inbound, AI_INBOX_ROUTING, ZAI_INBOX, email, e-mail, Iboud , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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