3072643 - Utilization Guide for Different Support Platforms - SAP S/4HANA Cloud Public Edition

There are various of support platforms available apart from Customer case.
Good utilization of different support platforms could help you to:

• Solve your issues faster.
• Access the latest product information. 
• Build up your product knowledge.

SAP S/4HANA Cloud Public Edition

• Expert Chat
  
  Expert Chat directly connects customers with support experts from SAP, creating a faster and more direct route to issue resolution. Aside from speed, it is helpful in reducing project and operational costs. Connect with us today on SAP4ME to experience the benefits.
  
  
• SAP Community:
  

  This is a public platform for S/4HANA Cloud customers, partners and SAP subject matter experts.
  Join this Community to access information on products, support, ask questions, share your experiences, and more.
  Check below links to get more information:
  Community Help
  Community How-to Videos

• Welcome to the SAP S/4HANA Cloud Public Edition Partner Group: Leverage the partner-only private community for your how-to questions.

• Built-In Support: Your easy access to Product Support and knowledge at SAP.

• SAP Customer Influence
  The Customer Influence Site enables customers to directly influence product improvements by submitting improvement requests.
  All the details can be found in the KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product - SAP for Me
  
  
• SAP Cloud ALM
  Not sure what SAP Cloud ALM is all about? Invest just 90 seconds to learn about SAP Cloud ALM.
  Learn more and request access today at support.sap.com/cloud-alm
  Check out the product roadmap to find out about the future enhancements of SAP Cloud ALM.
  

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