SAP Knowledge Base Article - Public

3072656 - Standard sales order workflow is not triggered


For a standard sales order (OR), the workflow does not start and approver does not receive approval request in My Inbox.


  • Sales and Distribution (SD)
  • SAP S/4HANA Cloud


When executing BAdI SD_APM_SET_APPROVAL_REASON, the system reads the standard sales order type in its German form - TA. Therefore, a condition such as "salesdocument-salesdocumenttype = 'OR'" cannot be fulfilled and the approval reason will not be set.


If introducing a condition against the sales document type equal standard sales order type, please use the German form 'TA'.


FIORI, Launchpad, WS02000006, BAdI, sales document, AUART , KBA , SD-SLS , Sales , SD-SLS-SO , Sales Orders , How To


SAP S/4HANA Cloud 2105 ; SAP S/4HANA Cloud 2108 ; SAP S/4HANA Cloud 2111