3072656 - Standard sales order workflow is not triggered

Symptom

For a standard sales order (OR), the workflow does not start and approver does not receive approval request in My Inbox.

Environment

Sales and Distribution (SD)
SAP S/4HANA Cloud

Cause

When executing BAdI SD_APM_SET_APPROVAL_REASON, the system reads the standard sales order type in its German form - TA. Therefore, a condition such as "salesdocument-salesdocumenttype = 'OR'" cannot be fulfilled and the approval reason will not be set.

Resolution

If introducing a condition against the sales document type equal standard sales order type, please use the German form 'TA'.

Keywords

FIORI, Launchpad, WS02000006, BAdI, sales document, AUART , KBA , SD-SLS , Sales , SD-SLS-SO , Sales Orders , How To

Product

SAP S/4HANA Cloud 2105 ; SAP S/4HANA Cloud 2108 ; SAP S/4HANA Cloud 2111