SAP Knowledge Base Article - Public

3072656 - Standard sales order workflow is not triggered

Symptom

For a standard sales order (OR), the workflow does not start and approver does not receive approval request in My Inbox.

Environment

SAP S/4HANA Cloud

Cause

When executing BAdI SD_APM_SET_APPROVAL_REASON, the system reads the standard sales order type in its German form - TA. Therefore, a condition such as "salesdocument-salesdocumenttype = 'OR'" cannot be fulfilled and the approval reason will not be set.

Resolution

If introducing a condition against the sales document type equal standard sales order type, please use the German form 'TA'.

Keywords

FIORI, Launchpad, WS02000006, BAdI, sales document, AUART, salesdocumenttype, not trigger, OR, TA, salesdocapprovalreason , KBA , SD-SLS , Sales , SD-SLS-SO , Sales Orders , SD-SLS-2CL , Sales (Public Cloud) , How To

Product

SAP S/4HANA Cloud 2105 ; SAP S/4HANA Cloud 2108 ; SAP S/4HANA Cloud 2111