SAP Knowledge Base Article - Preview

3072720 - Include Operator for Customer Column in Ticket Routing Rule Table Display No Results

Symptom

When trying to include values for the column Customer, in the Party Rule Function table, you notice that no results are displayed for selection when using the Include operator.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Include, Customer, Column, Ticket Routing Rules, Ticket Routing Rules by Employee, Service and Social, Administrator, Operator, Upload, C4C, Cloud for Customer, Service, Party Rule Function, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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