Symptom
You notice that your service contract provides only the option Preview to generate an output document.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Navigate to Contracts work center.
- Open any contract.
- Click Actions.
- See only Preview is available.
Cause
At the moment, only Preview is available to be used for Service Contracts.
Resolution
This is the system expected behavior.
1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
2. If you are a customer:
- Contact your Account Executive.
- Check the link for SAP Advisory Services.
An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:
Keywords
Contract, Service Contract, Service, Tickets, Ticket, Output, Preview, Option, C4C, Cloud for Customer, Service Cloud, , KBA , LOD-LE-COP , Contract Processing , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions