SAP Knowledge Base Article - Public

3072767 - Only Preview Option is Available for Service Contract


You notice that your service contract provides only the option Preview to generate an output document.


SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Contracts work center.
  2. Open any contract.
  3. Click Actions.
  4. See only Preview is available.


At the moment, only Preview is available to be used for Service Contracts.


This is the system expected behavior.

1.  If you are a partner: please use or the Partnerfinder
2.  If you are a customer:

  1. Contact your Account Executive.
  2. Check the link for SAP Advisory Services.

An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:


Contract, Service Contract, Service, Tickets, Ticket, Output, Preview, Option, C4C, Cloud for Customer, Service Cloud, , KBA , LOD-LE-COP , Contract Processing , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions