3072892 - My Inbox substitution fails with different profiles

• My Inbox does not allow two substitution rule creation (same dates and users) with different profiles.
• My Inbox substitution rule creation terminated with the following error (/IWPGW/TGW_SERVICE 003 - There is already a substitute with the defined parameters for this user).
  
  

• Task Gateway
• Gateway Business Workflow Enablement
• SAP Business Workflow
• SAP NetWeaver
• SAP Web Application Server for SAP S/4HANA
• ABAP PLATFORM - Application Server ABAP
• SAP Gateway
• My Inbox Fiori application 1.0

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, SWF_WORKFLOW, Error /IWPGW/TGW_SERVICE 003, /IWPGW/CL_TGW_TASK_FACADE_BWF, Method SUBSTITUTE_EXIST, get_personal_substitutes, READ TABLE lt_substitute INTO es_substitute WITH KEY username = is_substitute-username, IF sy-subrc IS INITIAL AND es_substitute-begin_date = is_substitute-begin_date AND es_substitute-end_date = is_substitute-end_date, Cannot create substitution rule due to an internal error. Please try again later. Contact your system administrator if the problem persists, There is already a substitute with the defined parameters for this user , KBA , OPU-BSE-WFM , Gateway Business Workflow Enablement , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSC-TGW , Task Gateway , Problem