SAP Knowledge Base Article - Public

3073201 - BPE Tile count - Onboarding

Symptom

BPE tile count shows incorrect number of errors

Environment

SAP Successfactors Onboarding

Reproducing the Issue

1. Proxy to affected user

2. Go to Homepage

3. BPE tile shows lower number of errors

Cause

Affected user recently added to SAP_ONB2_ErrorFlowAdmins group

Resolution

  • Old errors won’t be added to the BPE tile and only latest error task will be assigned to this user once he/she is part of the dynamic group and this is how the system works as expected.
  • New view error tasks should get assigned to this user as well.

To check all the errors or historical error received, you could navigate to "BPE: Manage User Tasks" and filter with Task Name Like %Error%.

Please raise enhancement request and refer to this link on how to Enhancement Requests

Keywords

BPE tile, SAP_ONB2_ErrorFlowAdmins , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

Product

SAP SuccessFactors Onboarding 2105