Symptom
BPE tile count shows incorrect number of errors
Environment
SAP Successfactors Onboarding
Reproducing the Issue
1. Proxy to affected user
2. Go to Homepage
3. BPE tile shows lower number of errors
Cause
Affected user recently added to SAP_ONB2_ErrorFlowAdmins group
Resolution
- Old errors won’t be added to the BPE tile and only latest error task will be assigned to this user once he/she is part of the dynamic group and this is how the system works as expected.
- New view error tasks should get assigned to this user as well.
To check all the errors or historical error received, you could navigate to "BPE: Manage User Tasks" and filter with Task Name Like %Error%.
Please raise enhancement request and refer to this link on how to Enhancement Requests
Keywords
BPE tile, SAP_ONB2_ErrorFlowAdmins , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem
Product
SAP SuccessFactors Onboarding 2105