SAP Knowledge Base Article - Public

3073227 - Error when Submitting Purchase Leave

Symptom

  • An error occurs when submitting a Purchase Leave
  • Employee has self-service permissions but cannot submit a purchase leave request for themselves.
  • Error: [COE0018]An unexpected system error occured. Please contact administrator.
  • ???[TLMMessage[statusValue=null, severity=ERROR,params=[]]] Messages:[TLMMessage[statusValue=null, severity=ERROR,params=[]]]???

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Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Go to Time Off section in Employee's Profile.
  2. Select Purchase Leave.
  3. Select Create.
  4. Enter No. of Days > Submit.
  5. Confirm > Receive an error.

Cause

This is a permission issue.

Resolution

If the Recurring Deductions Object is secured, the employee will need at least 'View Current' permission, as stated in the Guide article Time Off Employee Self-Service Purchase Leave | SAP Help Portal, in the 'Note' section at the bottom of the screen:

To check if the object is secured, go to Configure Object Definitions > Recurring Deductions. If 'Secured' is set to 'Yes', follow the below steps to grant the user with additional permissions:

1. Go to Manage Permission Roles;
2. Select the users permission role;
3. Permission... > Miscellaneous Permissions > Recurring Deduction;
4. Provide the View permission and save;

If the Recurring Deductions Object is not secured, ensure the user has permission to Metadata Framework > Access to Non-secured Objects.

See Also

3073101 - Unable to Save Purchase Leave Request

Time Off Employee Self-Service Purchase Leave | SAP Help Portal

Keywords

Purchase Leave, Recurring Deduction save failed, errors found: [No permission to Create Record for the Selected User], Recurring Deduction, Submit Purchse Leave Error, Time Account Purchase, COE0018, An unexpected system error occured. Please contact administrator , KBA , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions