Symptom
The org chart/ job info is not updated immediately, when the manager is terminated in future.
Environment
SAP SuccessFactors Employee Central: Position Management
Reproducing the Issue
- Go to Org Chart and identify a Manager profile who have Direct reportees.
- Terminate the Manager with a future date.
- Identify the Manager's Job Information record with future dated termination details.
- Go to Org Chart again and can see Manager is still active without transfer of Direct Reportees to new expected Manager.
Cause
This is expected behavior.
Resolution
- Org chart is based on User Data File (UDF) data.
- To get the UDF updated, the Job Information data need to be updated.
- Then the manager data gets synced to UDF.
- As the termination is in future date (including transfer of Direct Reportees), the change will happen only after the expected termination date reached.
- So future dated change for termination like transfer of Direct Reportees will take place on day of termination.
See Also
2318852 - Employee Central - Position Management
Keywords
Position Management, EC Position, Job information, Position, future, Org Chart, termination, transfer , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC , Employee Central , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , Problem
Product
SAP SuccessFactors Employee Central all versions