SAP Knowledge Base Article - Public

3073684 - The org chart/ job info is not updated immediately, when the manager is terminated in future.

Symptom

The org chart/ job info is not updated immediately, when the manager is terminated in future.

Environment

SAP SuccessFactors Employee Central: Position Management

Reproducing the Issue

  • Go to Org Chart and identify a Manager profile who have Direct reportees.
  • Terminate the Manager with a future date.
  • Identify the Manager's Job Information record with future dated termination details.
  • Go to Org Chart again and can see Manager is still active without transfer of Direct Reportees to new expected Manager.

Cause

This is expected behavior.

Resolution

  • Org chart is based on User Data File (UDF) data.
  • To get the UDF updated, the Job Information data need to be updated.
  • Then the manager data gets synced to UDF.
  • As the termination is in future date (including transfer of Direct Reportees), the change will happen only after the expected termination date reached.
  • So future dated change for termination like transfer of Direct Reportees will take place on day of termination.

See Also

2318852 - Employee Central - Position Management

Keywords

Position Management, EC Position, Job information, Position, future, Org Chart, termination, transfer , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC , Employee Central , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , Problem

Product

SAP SuccessFactors Employee Central all versions