SAP Knowledge Base Article - Public

3074096 - Cannot find time based filters in Intelligent Serice Center events connected in Integration center interfaces


You are creating one Integration center interface linked with one Employee Central Intelligent Service Event.

When you check the Integration center Filter, you cannot find the time based filters according sample below:

Your scenario is like this ISC -> IC -> External System, SF system or SFTP, etc.

You realized that the IC integration is using asOfDate = date of the event triggered and this cannot be changed.

asOfDate does not return back future data when using the "When Event is Published" trigger type in ISC.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SuccessFactors HXM Suite
    • Integration center (IC)
    • Intelligent Service Center (ISC) > Events


The cause of this issue is because ISC + IC integrations do not have time based filters (you cannot add fromDate and toDate for example).

This is the intended design of the ISC employee central events (trigger the actual data saved, not historical or future records).


As a solution please consider the following two recommendations please:

1. "On Effective Date" may work better if there is no need to have the future data before the effective date.


2. Use ISC + IC to notify destination system like SAP CPI that employee record got updated. Once destination system gets this info, you can additionally run other queries like EmpJob?fromDate=1900-01-01&toDate=9999-12-31&%filter=userid eq 'future_hire_record_sample'. This will fetch the future/historical records.


SuccessFactors Integration center IC, events, intelligent services center, ISC, time based filters missing, future, historical, cannot fetch old data, cant see time-based filters, asOfDate , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-INC , Integration Center , LOD-SF-INT-INC-ISE , Integration Center from ISC Events , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions