Symptom
In the Sales Quote which is using internal pricing, for the product item line, the field Discount is not editable (gray out).
Environment
SAP Cloud for Customer
Reproducing the Issue
- Open sales quote 123 (123 represents the quote ID), which is using internal pricing.
- Add a product under Product tab. You found the Price related fields are editable, only the Discount field is gray out.
Cause
Product related discounts are not in scope.
Resolution
- Go to Business Configuration work center.
- Implementation Projects
- Click on 'Edit Project Scope'.
- Navigate to Questions step.
- Under General Business Data > Product and Service Pricing > Sales Price and Discount Lists, here you can see there're 5 questions for 'Discount Lists'. Enable any of the questions related to product discount as per your requirement.
See Also
Keywords
Discount, sales quote, item, product discount , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer core applications all versions