SAP Knowledge Base Article - Public

3074132 - Discount Field in Sales Quote Item is Not Editable

Symptom

In the Sales Quote which is using internal pricing, for the product item line, the field Discount is not editable (gray out).

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open sales quote 123 (123 represents the quote ID), which is using internal pricing.
  2. Add a product under Product tab.  You found the Price related fields are editable, only the Discount field is gray out.

Cause

Product related discounts are not in scope.

Resolution

  1. Go to Business Configuration work center. 
  2. Implementation Projects 
  3. Click on 'Edit Project Scope'. 
  4. Navigate to Questions step. 
  5. Under General Business Data > Product and Service Pricing > Sales Price and Discount Lists, here you can see there're 5 questions for 'Discount Lists'. Enable any of the questions related to product discount as per your requirement. 

See Also

Sales Quote Internal Pricing

Keywords

Discount, sales quote, item, product discount , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer core applications all versions