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3074269 - Report Stories will no longer be lost when user is deleted from SAP Analytics Cloud (embedded) system after IPS User Sync


Prior to the H1 2205 Release

Prior to the 2205 Release, there were occurrences of users losing all of the Report Stories which they have created.

This generally happened following an IPS User Sync.

  1. User became inactive in SF and deleted from SAC.
  2. Instance refresh copying users from one instance to another.
  3. IPS Admin permissions being changed by mistake (permissions and target population)
  4. A misconfiguration on IPS side (for example change on the sf.user.filter).
  5. An issue in IPS as we have seen when parallel jobs were deleting user

Once this had happened, we didn’t have the capabilities to restore these reports and there could have been a large amount of work lost. Our recommendation was to keep a back-up of all reports before an acton was taken place in IPS.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors People Analytics
  • Identity Provisioning Service (IPS)
  • SAP Analytics Cloud (SAC) (embedded)


SAP Analytics Cloud 1.0 ; SAP SuccessFactors People Analytics 2111


IPS, Reports missing, Stories deleted, User Sync, Stories Missing, PARS, SAC, People Analytics, tenant , KBA , LOD-SF-ANA-SAC-FWK , Framework, Infrastructure, Network, Performance , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , BC-IAM-IPS , Identity Provisioning Service (IPS) , Product Enhancement

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