SAP Knowledge Base Article - Public

3074452 - Default Quantity When Adding Products to Sales Orders


When creating a Sales Order and adding products, you notice that a default quantity of items is set.


 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales workcenter, Sales Order view. 
  2. Create a new order, XYZ (XYZ represents sales order ID), for Account ABC (ABC represents account ID).
  3. Add Product 123 (123 represents product ID) to the document.  
  4. See that there's a random quantity for Product 123, that was not set by you. 


You have set the scoping question "Would you like to enable average quantity display when creating orders?" in the business configuration. Hence, when Product 123 is added to a sales order, a quantity is proposed based on the past history (completed orders) of Product 123 for Account ABC.


This is the expected system behavior, based on the scoped question.

See Also

2889600 - How To Change The Default Quick Add Quantity For Products

 2737184 - Add Product With Quantitiy Zero in Quote Quick Create Screen Not be Copied to The Products Tab.

 2489626 - Add From Product list with quantity 1 appear on sales order


 Sales Order; Item; Quantity; Default; Account; , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To


SAP Cloud for Customer core applications 2011