Symptom
Opportunity Scoring is not working on Opportunity OWL.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales work center, Opportunities view.
- See that all opportunities with status "Open" and "In Process" are not being scored in the Scoring side panel.
Cause
There is more than one active running model for the Opportunity Scoring.
Resolution
In order to have the Opportunity Scoring working correctly, only one active model should be running at a time.
See Also
Keywords
Opportunity; Scoring; Machine Learning; LOD-CRM-ML , KBA , LOD-CRM-ML , C4C Machine Learning , LOD-CRM-OPP , Opportunity Management , How To
Product
SAP Cloud for Customer core applications 2008