Symptom
Some sentences in my job description template are in bold, but the bold formatting is not visible on the career site when the job is posted externally.
Environment
- SAP SuccessFactors Recruiting Marketing
- Career Site Builder
Reproducing the Issue
- Go to Recruiting and check the job requisition
- In the job description, some sentences are in bold
- Go to RMK site URL using Google Chrome browser and search for the same job
- The bold formatting s not displayed
- If you copy the sentences from RMK site and past in word, you can see the bold.
Cause
This is an issue with how Chrome handles formatting of non-standard (custom) fonts. Since the default site font of "Mont Regular" doesn't include other styling info (no bold or italic formats) Chrome just displays the regular font styling.
There is a custom bold font defined for the site "Mont Bold" but Chrome doesn't know to use this when the formatting is specified.
Resolution
There are 2 ways to solve this:
(1) Switch to using a "Standard" default font-family for the site such as "Arial, Helvetica, sans-serif"
(2) Add some custom JavaScript to the site in the Custom JavaScript header section:
<style>body b,body strong{font-family:custom48f1d1ff6cc14f4799c70;}</style>
Add this it exactly, then Chrome will know to use the "Mont Bold" font (custom48f1d1ff6cc14f4799c70) when <b> or <strong> is specified rather than the "Mont Regular" font (custom14338500950746e09b0b9).
See Also
2400802 - Custom Fonts not rendering on the CSB site - Recruiting Marketing
Keywords
Custom Font, Bold, CSB, Recruiting Marketing, rendering , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem