SAP Knowledge Base Article - Preview

3074964 - 0.00 prices are shown in CCO when articles are coming from ERP with different currency

Symptom

You have a price list in your backend / ERP system (e.g. SAP Business One) that is maintained with a currency different from your home currency in SAP Customer Checkout -> Configuration -> POS system -> General -> Currency.

For example:

CCO currency = EUR

ERP currency = GBP

After you synchronize articles linked to this price list in CCO all prices are shown as 0.00 EUR. I.e. no conversion from the source price list to the CCO local currency is happening.


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Environment

SAP Customer Checkout

Product

SAP Business One 9.3

Keywords

KBA , IS-SE-CCO , Customer Checkout , Problem

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