SAP Knowledge Base Article - Public

3075069 - Duplicate tasks on Dashboard - Onboarding


Why does the "Complete Compliance Forms" is showing twice in the Onboarding Dashboard.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


SAP SuccessFactors Onboarding

Reproducing the Issue

1. Go to Onboarding Dashboard

2. Search for an onboardee

3. Check the Tasks and you can see that "Complete Compliance Forms" is showing as duplicate


This is currently an Expected Behavior due to the other E-Signature was declined.


As per the Compliance Functionality, if the e-signature is declined then compliance forms are reopened for the same user, the previously filled data will also be present.

See Also

2917954 - e-Signature Methods Supported - Onboarding

2987488 - Unable to Decline e-Signature


Onboarding, Onb 2.0, duplicate, decline, e-signature, esign, complete compliance form, compliance , KBA , LOD-SF-OBX-DBD , Dashboard , Problem


SAP SuccessFactors Onboarding 2011