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SAP Knowledge Base Article - PublicSymptom
Why does the "Complete Compliance Forms" is showing twice in the Onboarding Dashboard.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Go to Onboarding Dashboard
2. Search for an onboardee
3. Check the Tasks and you can see that "Complete Compliance Forms" is showing as duplicate
Cause
This is currently an Expected Behavior due to the other E-Signature was declined.
Resolution
As per the Compliance Functionality, if the e-signature is declined then compliance forms are reopened for the same user, the previously filled data will also be present.
See Also
Keywords
Onboarding, Onb 2.0, duplicate, decline, e-signature, esign, complete compliance form, compliance , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
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