Symptom
Online offer letter company logo background colour not the same as the background on offer letter page
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to the External Career Site
- Login > Go to "My Offers"
- The Background Colour is Grey and the Logo Background is White
Resolution
As confirmed by our Product Management team it is currently not possible to change the colour of the offer letter. This original colour is hard-coded into the system and for now cannot be changed.
If you would like to have this supported in the future please consider creating an enhancement request by following this KBA:
2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
Keywords
Background colour, White Background, Logo Colour, Change colour, Offer Letter, My Offers , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem