SAP Knowledge Base Article - Preview

3075523 - Ticket Created via Email has Empty Description

Symptom

You noticed that some Tickets created via email has an empty Description.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

email ; channel ; work description ; text ; content ; mime type ; , KBA , LOD-CRM-SC-EML , Email , How To

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