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SAP Knowledge Base Article - PreviewSymptom
You are trying to create a time item from time entries, and observe the error message:
Product for time entry: XXXX not determined. Check Determination Rules.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 2021 ; SAP Cloud for Customer core applications 2105
Keywords
time item, time entry, determination, product, item, ticket, rule , KBA , time , item , ticket , determination , product , entry , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , LOD-CRM-SRP , Service Request Processing , Problem
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