SAP Knowledge Base Article - Preview

3075816 - SAP Marketing - Marketing Permission mismatch in Contact Profile and Segmentation

Symptom

Marketing permissions for a contact show as EMAIL opt-out in the contact profile but appear as opt-in for attribute 'Communication Medium Opt-In' in segmentation.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

 

  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with release 1809

Product

SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud Public Edition all versions

Keywords

Opt-in, Opt-out, MKT_PERM_OUTBOUND_COMM_MEDIUM, MKT_PERM_MKT_AREA_ID
Marketing Permission, Communication Medium Opt-In, Marketing Area
Marketing Einwilligungen, Kommunikationsmedium-Opt-in, Marketingbereich
Marketing d'autorisation, Opt-in support de communication, Domaine marketing , KBA , CEC-MKT-DM-PER , Marketing permissions , CEC-MKT-SEG , Segmentation , Problem

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