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3075877 - ASE dataserver process silently crashing without error on UNIX - SAP ASE

Symptom

On SAP ASE 160 SP03 PL09 and above - running on UNIX OS:

  • Applications failing to connect to dataserver.  
  • dataserver process no longer exists at OS level.
  • ASE errorlog does not contain corresponding SHUTDOWN records or any error messages
     
  • NOTE: On systems running SAP applications:

    The last set of messages in the ASE errorlog before the ASE dataserver process terminates silently, refer to REORGs on saptools' tables

    server  REORG REBUILD of index 'DBH_STG_TABLES~1' on table 'DBH_STG_TABLES' in database 'saptools' completed.

    The timestamp coincides with that of the "Tables" and/or "Indexes" collector runs spawned from DBACockpit ie. noon or midnight (these collectors run every 12hrs)


           


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 PL09
  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 PL09 for Business Suite
  • UNIX OS

Product

SAP NetWeaver 7.5

Keywords

crash, shutdown, anon, XML, JS, Job Scheduler, CR#824974, CR 824974, 824974 , silent shutdown , no message , silent crash , silent , xmlquery , xmlquery shutdown , xml shutdown , silent shut down , ase shut down , shut down , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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