Symptom
- Onboarding process has been initiated from Add New Hire to Onboarding but the New Hire activity is not available at Onboarding Dashboard New tile
- Activity is available at Onboarding Dashboard New tile the next day
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Access the instance
2. Search for Add New Hire to Onboarding
3. Provide the information
4. Click Initiate Onboarding
5. Message: Onboarding Initiated successfully
6. Go to Onboarding Dashboard
7. Activity is not displayed
8. Come back the following day and activity is displayed
Cause
The issue was happening because of missing permission 'userSearch' which is required for any candidate to be searchable on dashboard.
Resolution
Provided the required permission, userSearch, for logged-in user/manager through 'OnboardingBpeAdmin' permission role
Keywords
SF, Onboarding 2.0, OBX, SuccessFactors, ONB 2.0, INC0723100 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors Onboarding all versions