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3076133 - KBA: How to display the assessment decisions (eVV) or electronic tax decision for swiss customs with other browsers than Internet Explorer


Based on the Microsoft announcement, the Internet Explorer 11 desktop application will retire on 15.June 2022 for certain versions of Windows 10.

Due to this announcement your company may now decide to change to a different standard browswer, e.g. MS Edge, Google Chrome, or any other browser.

Using this different browser and trying to display assessment decisions (eVV) or electronical tax decisions for swiss customs "as usually" via button "XML" you may face issues and an 'empty screen' will be displayed in the browser instead of the expected 'normal document'.



  • SAP Global Trade Services (GTS)
  • SAP Global Trade Services / Logistics Services (SLL)
  • SAP Global Trade Services


SAP Global Trade Services 11.0


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