SAP Knowledge Base Article - Public

3076346 - Font Size of Chart Axis Labels is not retained and automatically scaled in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • Font size is reset to one different from that specified in the properties of a widget or one of its components

Environment

  • SAP Analytics Cloud (Enterprise) 2021.7.7

Reproducing the Issue

  1. Create a Story with a Column Chart that has 50-70 columns
  2. In the Styling panel set the Device Preview format to: WEB - Size: HDTV - Size: 6
  3. Click on any of the X Axis Labels of the above chart
  4. Set the font properties to size = 14 (or any other of your choice)
  5. Save the Story
  6. Open the Story in View mode
  7. Open the developer tools (Shift Ctrl I) in Elements tab
  8. Right click on an X Axis label
  9. Check the Style properties, Font Size is correct 14px
  10. Scale the browser zoom out (CTRL - ) to 75%
  11. Check the Style properties, Font Size has been automatically resized to 6, is no longer 14px but smaller

Cause

The Story designer has specified a 6px size in the "Device Preview" settings for the Web + HDTV devices which will override the font settings in the Styling Panel for that specific device at view-time.

Resolution

Set the Device Configuration to the font size that you need when displaying the Story/Chart:

  1.  Click on Device Preview
  2.  Click on Designer
  3.  Set the Font Size to the desired one

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped
, KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0