SAP Knowledge Base Article - Public

3076385 - [Onboarding] Unable to delete the document tempate - Error Message

Symptom

Unable to delete the Document Template,  ChangeSet index 1 - Deletion of Template not allowed! At least it is used in active process

Environment

SAP SUCCESSFACOTRS ONBOARDING

Reproducing the Issue

  1. Go to Maintain Onboarding documents Templates
  2. Choose the template and delete it
  3. Now Error Message pop up (ChangeSet index 1 - Deletion of Template not allowed! At least it is used in active process 

Cause

The onboarding status is still active.

Resolution

  1. Copy the Onboarding process ID from the Error Message
  2. Go to Manage Data -> Process -> Give ONB Process ID
  3. Now you could see the process status is open.
  4. Click on Take Action -> Make correction
  5. Change the process Status as completed for the affected Onboarding Process. 
  6. And do re-test to delete the template now you can able to delete the template without any error.

Keywords

ChangeSet index 1 - Deletion of Template not allowed! At least it is used in active process, Document Template, Onboarding, ONB , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding 2105