SAP Knowledge Base Article - Public

3076385 - Unable to delete the document tempate - Error Message - Onboarding

Symptom

Unable to delete the document template due to the following error: "ChangeSet index 1 – Deletion of Template not allowed! It is currently used in an active process."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Navigate to Maintain Onboarding Document Templates.
2. Select the relevant document template.
3. Attempt to delete the selected template.
4. Observe the following error message:
"ChangeSet index 1 – Deletion of Template not allowed! It is currently used in an active process."

Cause

The onboarding status is still active.

Resolution

  1. Copy the Onboarding process ID from the Error Message
  2. Go to Manage Data -> Process -> Give ONB Process ID
  3. Now you could see the process status is open.
  4. Click on Take Action -> Make correction
  5. Change the process Status as completed for the affected Onboarding Process. 
  6. And do re-test to delete the template now you can able to delete the template without any error.

Keywords

ChangeSet index 1 - Deletion of Template not allowed! At least it is used in active process, Document Template, Onboarding, ONN. OBX , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions