SAP Knowledge Base Article - Public

3076462 - Permission error on cards under Learning on WZ for HR

Symptom

"You don't have the required permissions to access..." is displayed on cards when accessing the Learning tab on SAP WorkZone for HR.

Environment

SAP WorkZone for HR

Reproducing the Issue

  1. Open SAP WorkZone for HR;
  2. Access the Learning tab;
  3. Cards are not loaded and "You don't have the required permissions to access..." is displayed on the cards.

Cause

The Learning_API destination is pointing to the incorrect endpoint or it uses the incorrect company data.

Resolution

Review the Learning_API destination and ensure the endpoint URL points to the appropriate SAP SuccessFactors datacenter and that the correct company ID is used.

Keywords

cards workzone for hr wz learning approval history plan successfactors jam , KBA , EP-WZ-ONB , Onboarding for advanced edition , Problem

Product

SAP SuccessFactors Work Zone 1.0