SAP Knowledge Base Article - Preview

3076484 - E-mail Activity Created via Outlook for Contact Appears as Related to Only One Account

Symptom

You've created an e-mail activity via Outlook Add-in for SAP Cloud for Customer to a contact that is maintained as main contact of multiple accounts, but this e-mail activity appears only related to one of the accounts of the contact.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2105

Keywords

Customer, Account, Contact, C4C, Sales, Activities, E-mail, , KBA , activities, e-mail, , customer, account, contact, c4c, sales, , LOD-CRM-ACC , Account , LOD-CRM-ACT , Activities , LOD-CRM-SC-EML , Email , How To

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