SAP Knowledge Base Article - Public

3076518 - Update Unsuccessful when saving details in IDP configuration in CSB - Recruiting Marketing


When attempting to save the configuration the error message "Update Unsuccessful" is shown and the configuration is not saved 


  • SAP SuccessFactors Recruiting Marketing
  • Internal Career Site Powered by CSB


Incorrect format of IAS tenant populated. The URL is populated with the "http://" Protocol


The IAS Tenant Name should be populated with only the URL, without the "http://" Protocol. 

For example:

In case the Tenant Name is correct, please refer to this article.

See Also

3104866 - Error While Updating Identity Provider (IDP) Configuration in Admin Center - Recruiting Management


error, idp, ics , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem


SAP SuccessFactors Recruiting all versions