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SAP Knowledge Base Article - PreviewSymptom
When you replicate a sales order from ERP, you found the item type Z123 is changed to another one in C4C sales order, although in the payload, the item type is still Z123 (Z123 represents the item type ID maintained in business configuration).
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Environment
SAP Cloud for Customer
Keywords
Item Type, Sales Order, Sales Quote, Replicate , KBA , LOD-LE-XCR , Cross CRM , LOD-LE-CQP-CO , Lean Sales Orders , Problem
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