Symptom
When adding products to Sales Order 123 (123 represents order ID), you noticed that, if you select Product List ABC (ABC represents Product List ID), system will only add the first 30 products of this list.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales work center, Sales Order view.
- Open Sales Order 123.
- Go to Products tab, Quick Add Products.
- Click Product List button.
- Select List ABC.
- If you click the check button, system will select the products by itself. However, only the first 30 products, that are on the first page, are selected.
Cause
This is system expected behavior.
Resolution
If you want to select all products from a product list, you need to select the product list name per page in order to select the proposed products. This displays 30 records if you are working with a browser and 20 records if you are using mobile app.
Keywords
Pagination; Products; Sales Order; , KBA , LOD-LE-CQP , Customer Quote Processing , How To