SAP Knowledge Base Article - Public

3077042 - Product List Only Selects 30 Products


When adding products to Sales Order 123 (123 represents order ID), you noticed that, if you select Product List ABC (ABC represents Product List ID), system will only add the first 30 products of this list.


 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center, Sales Order view.
  2. Open Sales Order 123.
  3. Go to Products tab, Quick Add Products.
  4. Click Product List button.
  5. Select List ABC. 
  6. If you click the check button, system will select the products by itself. However, only the first 30 products, that are on the first page, are selected.


 This is system expected behavior.


 If you want to select all products from a product list, you need to select the product list name per page in order to select the proposed products. This displays 30 records if you are working with a browser and 20 records if you are using mobile app.


 Pagination; Products; Sales Order; , KBA , LOD-LE-CQP , Customer Quote Processing , How To


SAP Cloud for Customer core applications all versions