SAP Knowledge Base Article - Preview

3077043 - Phone Call Participants Determinated Automatically

Symptom

When creating a Phone Call 123 (123 represents phone call ID), you noticed that the participants are determined differently from your settings in the Business Configuration.


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Environment

 SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2102

Keywords

 Activities; Attendee; Phone Call; Participant; , KBA , LOD-LE-RC-PAP , Party Processing , LOD-CRM-ACT , Activities , How To

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