SAP Knowledge Base Article - Public

3077352 - Supplier Is Not Displayed in Shopping Carts

Symptom

The Supplier is not displayed in the Shopping Carts.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Project Management work center.
  2. Go to the Go Shopping Common Tasks.
  3. Fill the fields with all information.
  4. Go to the Purchase Requests and Orders work center.
  5. Go to the Purchase Orders view.
  6. Filter for All Purchase Orders and open the Advanced Filter.
  7. Search for Shopping Cart ID ABC and open the document (ABC represents the Shopping Cart ID)
  8. Navigate to Document Flow tab, open the Shopping Cart ABC and click on View All button.

The Supplier is not displayed.

Cause

There is no catalogs maintained in the system, so the Shopping Cart has not been taken from any catalog.

Resolution

To show the Supplier in the Shopping Cart, you can use the Preferred Supplier field. If this field is not displayed for you, please follow the steps bellow:

  1. Click on your user/picture.
  2. Select Start Personalization Mode and OK.
  3. Expand the Items.
  4. Mark the checkbox for Preferred Supplier.
  5. Save and Close the Personalization Mode.

Keywords

Supplier; Shopping Cart; Catalog; Preferred Supplier; , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions