SAP Knowledge Base Article - Preview

3077482 - Error "Can't get employee" received unable to initiate Onboarding from Recruiting or error when initiate offboarding - Onboarding 1.0

Symptom

  • Recruiter is not able to initiate Onboarding from recruiting 
  • After clicking Initiate Onboarding system displays an error "ErrorCode - 500; ErrorMessage- Can't get employee."
  • Unable to initiate Onboarding for a candidate
  • Or application error when try to initiate offboarding from Onboarding 1.0 >> Process


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Onboarding 1.0, OBD, SuccessFactors, On boarding, INC0840097, ErrorCode - 500, Can't get employee , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

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