3077552 - Envelope could not be sent to DocuSign for candidate's signature - Onboarding

DocuSign email is not sent to a candidate.

In Business Process tile, it shows an error "Envelope could not be sent to DocuSign. Please check your DocuSign settings."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

DocuSign, error, signature, form, USER_AUTHENTICATION_FAILED, One or both of Username and Password are invalid, USER_LACKS_RECIPIENTEMAILNOTIFICATION_PERMISSION, Account or user does not have permission to set recipient email notifications, INVALID_EMAIL_ADDRESS_FOR_RECIPIENT, The email address for the recipient is invalid. The recipient Id follows. , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem