Symptom
Address details are provided by the candidate during Personal Data Collection for address type different than home address and the requirement is for that address to appear in the compliance form.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Candidate provides Fiscal Address during personal data collection
- Compliance task is generated
- The address fields are empty in the Compliance form
Cause
Configuration Issue: missing or invalid FieldMetaOverrideConfiguration config in Admin Center > Manage Data.
Resolution
- Address type can be overridden with the correct FieldMetaOverrideConfiguration in Admin Center > Manage Data.
- In the compliance forms, by default, the address mapped is 'home address type' but based on specific requirements it can be changed to any address type per form group.
More information can be found in the SAP Help Portal, although the documentation is in the context of Global Assignments, the same configuration approach can be applied to any country-specific form group.
- Limitation: It is not possible to have different address type configuration for same form group.
For example: All Canada TD1 can have one override entry, all US SWH group can have one override entry, etc.
Each compliance forms group / switch in compliance settings page can have only one override configuration entry.
See Also
SAP Help Portal | Supporting Compliance Forms for Global Assignments
Keywords
Address details, Compliance form, UK form, CA form, Compliance, Address, Compliance Task, CATD1, FieldMetaOverrideConfiguration, ovverride address type , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , How To
SAP Knowledge Base Article - Public