3078364 - Onboarding tiles/Pre-boarding global tiles are not visible for Onboardee - Onboarding

No onboarding tiles/Pre-boarding global tiles visible on the Homepage when Onboardee login

SAP Successfactors Onboarding

1. Login as candidate
2. No Onboarding tiles available / Pre-boarding tiles available on the homepage.

Cause #01: Due to Active Dates set up in Manage Homepage 

Cause #02: Not meeting the conditions of the business rule set up under the configurations of the respective card under "Manage Homepage" tool.

Cause #03: Candidate not present in the Permission groups maintained under Assignments under "Manage Homepage" Tool

Solution #01:
The tiles are set up as 30 days before Start Date and 30 days after Start Date. However, in:

• Manage Data >> Process >> process id
• Target date is more than 30 days before the Start Date.

It means that it did not met the condition based on the start date. 

Make sure to adjust the days depending on how many days the tile will be available before and after the start date.

Solution #02:
Please check whether the data maintained in the Onboarding data collection steps matches with the conditions maintained in the card configurations in "Manage Homepage" tool and make the changes accordingly.

Solution #03:
Please add the candidate in the respective permission group maintained in the card configurations in "Manage Homepage" tool.

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