Symptom
You created a workflow of action type "Create Sales Data for My Default Sales Responsibilities" and you wonder how it should affect your accounts. This action is only available for workflows that deal with accounts as business object.
Environment
SAP Cloud for Customer
Reproducing the Issue
- You take actions inside your account so that they should trigger the workflow ABC (where ABC is a workflow set to do the action Create Sales Data for My Default Sales Responsibilities).
You are not sure about what should happen with the affected account.
Resolution
The workflow tries to take the sales organization, distribution channel and division from the default sales data maintained in the employee record and adds it to the sales data view of the account.
Keywords
Workflow ; Account ; Action ; Create Sales Data for My Default Sales Responsibilities ; , KBA , LOD-CRM-ACC , Account , LOD-CRM-WKF , Workflow , How To