SAP Knowledge Base Article - Public

3078512 - Font used in preview and printout is not the one of the Adobe Form - S/4HANA Cloud


You are using the SAP Interactive Forms by Adobe solution and you create a form using the Adobe LiveCycle Designer tool. The preview in the Adobe LiveCycle Designer differs from the PDF display of the form on SAP S/4HANA Cloud.


SAP S/4HANA Cloud All versions

Reproducing the Issue

1. Customize a SAP Standard Form using different fonts on Adobe Livecycle Design.

2. Upload the customized form back to SAP System.

3. Check rendered documents on the system, fonts are not the same.


The display differs because different fonts are used in the form that was rendered by Adobe Document Services (ADS) than are used on your local PC where the Adobe LiveCycle Designer is.


For the use of custom fontsin the form output, the corresponding custom fonts must be uploaded to the Adobe Document Services (ADS) using the Adobe Document Services Configuration app.

See Also

1489570 - Set font mapping for PDF forms


Adobe, PDF, Form, Font, Different, Differ, Output. , KBA , CA-GTF-OC , SAP S/4HANA output management , How To


SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions