SAP Knowledge Base Article - Public

3078538 - Invalid Site Massage "You don't have access to this site." when acessing CSB via CCv2 - Recruiting Marketing

Symptom

Users with all permissions to all sites are unable to access the CSB from Command Center. This is happening for partners as well who have access to the site itself.
When trying to enter in the Career Site builder via Command Center are directed to a page with the following message "You don't have access to this site.

Environment

SAP SuccessFactors Recruiting Marketing (RMK)

  • Career Site Builder (CSB)

Reproducing the Issue

  1. Go to Command Center
  2. Search by Site ID
  3. Click on Career Site builder deeplink
  4. You will receive the messsage = "You don't have access to this site"

Resolution

Our Engineering team is investigating the issue and you will be updated in this KBA as soon as we receive more information.

Keywords

Command Center, CC2, access, invalid message, unable to access, CSB , KBA , LOD-SF-RMK-CC2 , Command Center Version 2 , Problem

Product

SAP SuccessFactors Recruiting all versions