SAP Knowledge Base Article - Public

3078632 - Error message while accessing Data Replication Monitor 2.0: The Data could not be fetched.

Symptom

  • The user needs to access the Data Replication Monitor (DRM) with the permission access to non-secure object not enabled. Access to non- secure objects is described as a required permission in the DRM implementation guide.
  • However, having the permission enabled gives the users' edit rights over the non secure objects.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors HXM Suite
  • Data Replication Monitor(DRM)

Reproducing the Issue

1. User navigates to the Successfactors DRM

2. They see this error after the web page loads:

3. The data could not be fetched. Please try refreshing the web page. If the problem persists, contact your system administrator.

Cause

  • When access to non-secure objects is not enabled the above error message is thrown.

Resolution

To circumvent the issue and access the DRM without the non-secure object permission enabled:

1. Ensure that the below list of permissions are enabled for MDF objects 

2. These objects also need to be secured

3. Permission must also be given to access the objects after securing.

Keywords

DRM,non-secure object, permissions, contact your admin , KBA , LOD-SF-INT-DRM , Data Replication Monitor , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HCM suite all versions

Attachments

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