SAP Knowledge Base Article - Public

3078861 - Meeting Key issue in VLE_EVENT_UPDATE is not captured


Meeting key in  VLE_EVENT_UPDATE notification is missing


SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Administration
  2. Navigate to any class
  3. Go to Segment
  4. change start time and end time (this should trigger the notification)
  5. The instructor will receive a notification VLE_EVENT_UPDATE notification
  6. The notification will be missing the Meeting Key


Engineering has confirmed that for Zoom instructors, the online meeting key is not required.

Engineering intentionally not setting this meeting key as they already have the instructor start URL.

This  meeting key is set  for users as we may have some guests or they may join from different devices.

This is working as per design.


If have a business need to change the by design functionality, please submit an enhancement request to SAP SuccessFactors product management team suggesting to add such a feature into a future release.

The Product Management team are constantly monitoring the forums for new ideas. The following KBA details how to submit an enhancement request.



KBA , LOD-SF-LMS-NOT , Notifications , Problem


SAP SuccessFactors Learning 2105