Symptom
Meeting key in VLE_EVENT_UPDATE notification is missing
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Access Learning Administration
- Navigate to any class
- Go to Segment
- change start time and end time (this should trigger the notification)
- The instructor will receive a notification VLE_EVENT_UPDATE notification
- The notification will be missing the Meeting Key
Cause
Engineering has confirmed that for Zoom instructors, the online meeting key is not required.
Engineering intentionally not setting this meeting key as they already have the instructor start URL.
This meeting key is set for users as we may have some guests or they may join from different devices.
This is working as per design.
Resolution
If have a business need to change the by design functionality, please submit an enhancement request to SAP SuccessFactors product management team suggesting to add such a feature into a future release.
The Product Management team are constantly monitoring the forums for new ideas. The following KBA details how to submit an enhancement request.
KBA:2090228
Keywords
KBA , LOD-SF-LMS-NOT , Notifications , Problem