SAP Knowledge Base Article - Preview

3078898 - Reported For Involved Party Not Available In Tickets

Symptom

Reported For party is available in OData definition for Service Requests. However, it is not possible for an end user to select the Reported For party in the UI.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

ticket, service request, party, party role, involved party, reported for, employee, agent, customer service, employee support , KBA , LOD-CRM-SRP , Service Request Processing , LOD-LE-RC-PAP , Party Processing , How To

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