SAP Knowledge Base Article - Public

3079077 - Candidates records from recruiting are not available in "Manage Pending Hires" after activating of Onboarding

Symptom

  •  Candidates from RCM are not visible in MPH

Reproducing the Issue

  • Activate Onboarding or Onboarding 1.0 in provisioning
  • Go to "Manage Pending Hires" page

Cause

When Onboarding or Onboarding 1.0 module is activated, all requisitions are included to RCM-ONB-EC integration by default.
As result, existing candidates are not visible in "Manage Pending Hires"/Recruiting page.

Resolution

Need to modify list of requisitions which will be used for RCM-ONB-EC integration. To do it, please go to:

  • "Onboarding Integration Setup" (if you use Onboarding)
  • OR "Setup Onboarding 1.0 Integration" page (if you use Onboarding 1.0)

Note: if you use both version, please do changes on both pages.

Please see KBA 2956951 - Recruting to Onboarding integartion setup page - SAP for Me with information how to reach these pages.

Keywords

  • Onboarding
  • Onboarding 1.0
  • Candidates are not visible in MPH
, KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions