SAP Knowledge Base Article - Public

3079173 - Can't See Approved Awards in Received Section Once they have been Redeemed

Symptom

We do not show approved awards in Received section once they have been redeemed or are in redeemed state.

Environment

SAP SuccessFactors Rewards and Recognition

Reproducing the Issue

Go to:

  1. Compensation - Rewards and Recognition
  2. Open any received award
  3. Redeem it
  4. Award was moved from Received awards to Redeemed awards without access to details of that award

Cause

Defect

Resolution

Currently awaiting for confirmation for fix date.

Keywords

Rewards and Recognition, Spot Awards, Redeem Award. , KBA , LOD-SF-RNR-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors HXM Core 2105