Symptom
- Fields from other statuses are visible to candidates in the Job Application section.
- Candidates can see all job application fields after withdrawing application.
- Disqualified candidates can see all job application fields.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- A candidate logs in to the candidate profile.
- Navigate to Jobs Applied to view the job application.
- Unexpected fields are being displayed.
Cause
Here are possible causes for the issue:
1. Missing field permission
When using Multi-Stage Application, if there isn't any field permission defined for that particular status in the Job Requisition Template, candidates can see see all fields by default.
2. Incorrect field attribute override for non-public fields
The field is defined as public="true" and is altered to public="false" using field attribute override.
Resolution
1. Review field permissions in the Job Requisition Template
When configuring multi-stage application, all statuses in the status set should be defined in the Job Requisition Template, or else candidates can view all fields.
Please see Job Requisition Application Status: Field Permission from the Implementation Guide.
2. Review Field Attribute Overrides in the Job Application Template
When configuring the Field Attribute Override element for non-public fields, the public attribute should only be changed from public="false" to public="true". Avoid changing it from public="true" to public="false".
- Modify the field definition from public="true" to public="false" for non-public fields.
- Modify the Field Attribute Override element to alter the attribute to public="true".
For further guidance, refer to Job Application Field Override Configuration from the Implementation Guide.
See Also
Keywords
RCM, Candidate, Application, Multi stage, Non permissioned, visible, view, permission, withdraw, closed, disqualified, Job-Specific Information , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem