SAP Knowledge Base Article - Public

3079353 - Referral Tracking Page is not loading


  • When the number of referrals are more than 10k-15k, then the Referral tracking page stops loading.
  • There is delay in loading of the referral tracking page when the referrals are above 2k-3k.


SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Go to Careers.
  2. Click on  Referral Tracking.
  3. Page does not load for the User or Page is loading very slowly.


This is a known issue already acknowledged by Software Engineering team.


  • Software Engineering has already acknowledged this issue, and is currently treating this to be an enhancement for future development releases. No release date can currently be confirmed, but we will edit this KBA when we have updates.
  • Please reach out to your Account Manager to receive updates on Software Engineering work progress.
  • Current workaround is to remove some referral data which is no longer required for the Page to load.
  • If you are experiencing this issue, you can submit a ticket to Product Support team to have the workaround in place.


RCM-69852, RCM, SF, Success Factors , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions