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SAP Knowledge Base Article - PreviewSymptom
In the mobile app, a ServiceCall or a Activity is blocked for a prolonged time. The Technician can not do any further changes or a checkout.
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Environment
SAP FSM integrated to SAP ECC or SAP S4 via the Proaxia integration (PACG Add-on)
Product
SAP Field Service Management 1.0
Keywords
blocked servicecall activity , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Problem
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