Symptom
RCM Entity Anonymization Job fails in Provisioning with the following error message:
"java.lang.NullPointerException: while trying to invoke the method com.successfactors.genericobject.api.bean.businessobjects.Country.getCode() of a null object returned from com.successfactors.dataretention.api.drtm.config.DRTMRetentionTimeConfig.getCountry()"
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Provisioning
- Monitor Jobs
- Search for RCM Entity Anonymization Job
- Click on details
- You'll see that it failed with the error message "java.lang.NullPointerException: while trying to invoke the method com.successfactors.genericobject.api.bean.businessobjects.Country.getCode() of a null object returned from com.successfactors.dataretention.api.drtm.config.DRTMRetentionTimeConfig.getCountry()".
Resolution
The issue has been already reported to our Engineering Team who is currently investigating.
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Keywords
RCM Entity Anonymization Job, Provisioning, Exception, DRTMRetentionTimeConfig.getCountry, Purge, Anonymize. , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem