3079880 - Employee's Rating shows as Unrated in Customized Weighted Rating Section when using only Calculated Rating - Performance Management

The form has a Customized Weighted Rating Section and the rating provided by the Employee is being shown as "Unrated" when the form does not allow manual rating.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Performance Management

1. Configure a Performance Template with Customized Weighted Rating Section.
2. Use only the calculated rating as the overall score, not allowing manual ratings.
3. Even the employee provides the rating in their step, the rating is being shown as "Unrated" in CWR section:
   
   

• The form is using rating option 3, so the Employee is not allowed to give the official rating.
• The form is using rating option 2, but the Field Permissions does not allow the Employee to give the official rating.

• Only the overall form ratings given in the official rating field are included in the calculation of the overall Customized Weighted Rating.
• Since the Employee is assigned to the unofficial rating field in the rating option 3 (the subject-rating), the rating option 3 is not recommended to be used when the form has the Customized Weighted Rating feature. The rating option 2 is the recommended when using CWR, as with this option you can give permission for the Employee to fill the official rating as well.
• The manual rating is the official rating when both calculated rating and manual rating are being used in the template, so when the form allows manual rating, even the Employee does not have the permission for the official rating in the Competency/Goal section, the manual rating becomes the official rating and it is considered in CWR section.
• However, when the form has only the calculated rating and it does not allow manual rating, the Employee's rating can be shown as Unrated in CWR section because actually they didn't give the official rating.
• The solution is to give permission for them to write the official rating through the Field Permissions, then the ratings will be shown and calculated properly in CWR section.

• Guide - Customized Weighted Rating Section
• 2078766 - Ratings - All about ratings in PM v12 Acceleration - Performance Management
• 2077252 - Field and Section Permissions in Manage Templates Show Advanced Options - Performance Management

SucessFactors, SF, Performance, Management, Unrated, CWR, Customized Weighted Rating, Employee, Permission, item-rating, official, unofficial, Summary , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem